This Privacy Policy outlines how BIMServe Pty Ltd (“BIMServe,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“users,” “you,” or “your”) of the website www.bimserve.com.au (“Website”). This policy applies to the Website and all products and services offered by BIMServe.

1. Information Collection

We may collect personal identification information from users in various ways, including but not limited to when users visit our Website, register on the Website, subscribe to newsletters, fill out forms, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for their name, email address, phone number, and other relevant details as appropriate. We may also collect non-personal identification information about users whenever they interact with our Website. This information may include the browser name, the type of computer or device, and technical information about users’ means of connection to our Website.

2. Google Analytics 4 Tracking

We use Google Analytics 4 (“GA4”) tracking on our Website to understand how users engage with our content and improve user experience. GA4 collects information anonymously, including but not limited to user demographics, interests, pages visited, and actions taken on the Website. This data helps us analyze trends, improve our services, and optimize our Website’s performance. GA4 may use cookies and other tracking technologies to collect and store this information. For more information on how Google Analytics collects and processes data, please refer to Google’s Privacy Policy: https://policies.google.com/privacy

3. Information Usage

We may use the collected information for various purposes, including but not limited to:

  • To personalize user experience: Information helps us understand how users interact with our content and tailor it to their preferences.
  • To improve our Website: Feedback provided by users helps us enhance our products and services.
  • To send periodic emails: We may use the email address provided to respond to inquiries, questions, and/or other requests.

4. Information Protection

We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

5. Sharing Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6. Changes to this Privacy Policy

BIMServe has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes and to stay informed about how we are helping to protect the personal information we collect.

7. Acceptance of Terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website please get in touch via the contact page.